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Privacy Policy

Advice Direct Scotland (ICO Registration Z9035412) (“ADS”) takes your privacy very seriously. This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data.

If you contact us through the Workplace Equality Fund email address, or use services provided through, the controller of your data will be ADS.

Our personal information handling policies and procedures have been developed in line with the requirements of the 1995 European Union Data Protection Directive (Directive 95/46/EC), the General Data Protection Regulation (in force from 25 May 2018) and applicable national law.

Statement of Policy
As a responsible and ethical organisation, we recognise that we have an obligation to conduct our business activities with due skill care and diligence in a way which maximises the positive impact on our workforce, on our community and on our environment.

As such we are committed to the establishment, development and continuous improvement of business strategies, and their associated processes and procedures, which reflect our core values in direct alignment with our sense of corporate social responsibility.

What information do we collect?
We collect and process personal data about you when you interact with our advisers or automated services. The personal data we process includes:
• Project Title
• Sector & Industry
• Priority Groups Addressed
• Lead Applicant Organisation

  • Name
  • Registered Address
  • Registered Company No.
  • Charity No. (if applicable)
  • Phone Number
  • Email
  • Website
  • Partner Applicant Organisation(s)
  • Name
  • Registered Address
  • Registered Company No.
  • Charity No. (if applicable)
  • Phone Number
  • Email
  • Website
  • Main & Partner Contact for Project
  • Name
  • Job Title
  • Address
  • Phone Number
  • Email
  • Delivery Organisation Information
  • Legal status
  • Local Authority Registration
  • PDF copies / Links with three audited annual accounts
  • Copy of organisation’s most recent management accounts
  • Confirmation of partner organisation grant restrictions (per governing docs).
  • Fair Working Practice details.
  • Effective Voice Statement.
  • Confirmation of funding requirements.

What is the source of this information?

We collect this information directly from you, our personnel and through referral from selected partners.

How do we use this information and what is the legal basis for this use?

We process the data listed above for the following purposes:


  • to assist you in your enquiry
  • to assess your application to the Workplace Equality Fund
  • to provide relevant and applicable guidance, advice and information

Lawful Basis:

  • Legitimate Interests
  • (GDPR, Article 6(1)(f)) – We need to process your data to provide you with our services


to administer your application

Lawful Basis: 

Legitimate Interests (GDPR, Article 6(1)(f)) – We need to process your data to provide you with this service


protecting ADS’s legitimate business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal process or litigation)

Lawful Basis: 

With whom and where will we share your personal data?
Personal data may be shared with government authorities and/or law enforcement officials if required for the purposes above, if mandated by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws.

How long do we keep your personal data?
We will not keep your personal information for any purpose for longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

If you contact us through any of our services, we will keep your information for as long as is necessary to administer your application and for up to 5 years after the end of the Workplace Equality Fund contract period ends.

We will retain your data for a short time beyond the specified retention period, to allow for information to be reviewed and any deletion to take place. In some instances, laws may require ADS to hold certain information for specific periods other than those listed above.

How we keep your data secure?
As a controller of personal data, we have in place appropriate technical and organisational measures to ensure we implement the data protection principles outlined.

Our approach to data protection is monitored by a core team involving both Senior and Junior Management. Guided by our ISO/IEC 27001:2013 accredited Information Security Management System and delivered by all personnel, our data protection approach is designed to ensure that our operations are resilient. All data we hold is stored in Tier 3 and Tier 4 Data Centres with multiple redundancies and extremely strict access requirements, within the European Economic Area (“EEA”).

If any personal information is stored on a third party, cloud-based solution, we ensure that the third party complies with data protection principles when processing your data.

What are your rights in relation to your personal data?
If the information we hold about you is inaccurate or incomplete, you can notify us and ask us to correct or supplement it.

You also have the right, with some exceptions and qualifications, to ask us to provide a copy of any personal data we hold about you.

You have a right to be “forgotten”. You can ask us to delete all personally identifiable data stored about you.

Where you have provided your data to us and it is processed by automated means, you may be able to request that we provide it to you in a structured, machine-readable format.

If you have a complaint about how we have handled your personal data, you may be able to ask us to restrict how we use your personal data while your complaint is resolved. In some circumstances you can ask us to erase your personal data (a) by withdrawing your consent for us to use it; (b) if it is no longer necessary for us to use your personal data; (c) if you object to the use of your personal data and we don’t have a good reason to continue to use it; or (d) if we haven’t handled your personal data in accordance with our obligations.

Similar to most other websites, our website uses cookies. ‘Cookies’ are small pieces of information stored on your computer which allows websites to recognise you when you visit. These cookies will not identify you as an individual but will collect statistical data concerning your browsing patterns and actions online. We use cookies in order to understand more about how our site is being used by visitors.

Cookies help us track various aspects of user visitations to our website. This includes the length of a user visit, their geographic location and patterns of user navigation on our site.

You can switch off cookies on your computer, although this may result in a loss of functionality when accessing our website.

Other websites
The website may contain links to websites which are controlled by external organisations. This privacy policy only covers our own website.

Therefore, we strongly advise that you read the privacy notices of other sites, even if they are accessed using links from our website.

Additionally, we are not responsible for the privacy policies and security practices of other third-party sites which may link you to our website. We are not responsible for the policies and practices of these sites and recommend that you read the privacy policy of these sites.

Review process

Advice Direct Scotland ensure that this policy is kept under regular review. Any
updates or amendments to the document will be posted on our website.

Where can you find more information about ADS’s handling of your data?

If you have any outstanding questions or requests regarding this policy or our privacy practices in general, you can contact us by email through this website. Alternatively, you can write to us at:

Data Protection Officer
Advice Direct Scotland
Mercantile Chambers
39 – 69 Bothwell Street
G2 6TS

If you are not happy with our response or require further information regarding data processing rules and regulations, you can contact the Information Commissioner’s Office: